Privacy Policy

1. Scope and who we are

This Privacy Policy explains how A Sharp Solutions LLC (“A Sharp Solutions,” “we,” “us,” or “our”) handles information when you visit asharpsolutions.com, contact us, request a quote, purchase or use our services, or interact with us in a business capacity.

This policy applies to information we handle as a business. If we host or administer a website, application, database, or server for a customer, that customer may be the controller or business responsible for information collected through its service. Our handling of that information may also be governed by the customer’s instructions and a separate written agreement.

2. Information we may collect

• Contact and inquiry information: name, business name, email address, telephone number, project details, and information you choose to include in a message or quote request.
• Customer and transaction information: service selections, project requirements, invoices, payment status, communications, and records reasonably needed to deliver and support a service. Payment card details should be submitted directly to the designated payment processor where available; do not email us full card numbers, security codes, passwords, or other highly sensitive credentials.
• Technical and security logs: information that a website host or server may record automatically, such as IP address, request time, browser or device information, requested URL, referrer, and error or security events. The exact logs depend on the hosting and security systems in use.
• Files and content you submit: documents, images, code, database exports, and other project materials you choose to provide. Do not submit information you are not authorized to share.
• Cookies or similar technologies: limited technical data may be stored or accessed by the site or its tools. The exact technologies depend on the features enabled on the site.

Please provide only information reasonably necessary for your request. We do not ask you to send passwords, private keys, authentication tokens, Social Security numbers, payment-card security codes, or similarly sensitive information through an ordinary contact form or unencrypted email.

3. How we use information

We may use information as reasonably necessary to:

• respond to inquiries, prepare estimates, and communicate with prospective or current customers;
• provide, configure, maintain, troubleshoot, secure, and support contracted services;
• process billing and payments through applicable payment providers;
• maintain business, accounting, tax, contract, and service records;
• detect, investigate, prevent, and respond to fraud, abuse, malware, unauthorized access, service disruption, and other security incidents;
• comply with applicable law, lawful requests, and contractual obligations; and
• improve our website, services, and customer experience where permitted.

We seek to collect and retain only information reasonably relevant to these purposes. We do not use customer project files or confidential information for unrelated purposes without authorization, except as permitted or required by law or contract.

4. When information may be shared

We do not sell personal information for money. We may disclose information in limited circumstances:

• Service providers: hosting companies, domain registrars, payment processors, email providers, security tools, backup providers, and other vendors that help us operate or deliver services. They may process information on our behalf according to their roles and applicable agreements.
• Customer direction: when a customer authorizes us to connect, transfer, publish, or provide information to another service or recipient.
• Legal and safety reasons: when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, investigate abuse, enforce agreements, or secure systems.
• Business changes: in connection with a proposed or completed merger, sale, financing, or transfer of all or part of the business, subject to appropriate safeguards and applicable law.

We do not authorize our service providers to use customer information for their own unrelated marketing purposes. Their own privacy policies may also apply to information they collect directly.

5. Cookies, analytics, and third-party features

Essential cookies or similar technologies may be used to support site operation, security, preferences, or functions you request. If we enable analytics, advertising, maps, embedded media, CAPTCHA, chat, or other third-party features, those providers may collect technical information through their tools and may set their own cookies or identifiers.

We will update this policy and provide any legally required notice or choice before enabling non-essential tracking where required. Your browser may let you block or delete cookies, but doing so can affect some site features. Browser “Do Not Track” signals are not handled uniformly across the industry.

6. Security and incident response

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the services provided. Depending on the service, safeguards may include access controls, least-privilege permissions, authentication protections, secure transmission, updates, monitoring, backups, and restricted handling of confidential project material. No website, network, storage system, or internet transmission can be guaranteed completely secure.

If we discover a security incident involving personal information, we will assess it, take reasonable steps to contain and investigate it, and provide notifications when required by applicable law or contract. Nothing in this policy limits rights or obligations that cannot lawfully be limited.

7. How long information is kept

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including delivering services, maintaining security, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, and recordkeeping obligations. Retention periods vary by record type and service. When information is no longer needed, we may delete it, anonymize it, or securely dispose of it, subject to applicable requirements and reasonable backup-cycle limitations.

8. Your choices and privacy requests

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to withdraw consent where processing is based on consent. Some rights have exceptions, and we may need to verify your identity and authority before acting.

To make a request, contact us using the information in the Contact section. Please describe your request and the email address or business relationship associated with it; do not include passwords, government ID numbers, or other sensitive data unless we specifically explain a secure method for providing what is legally necessary. We will respond as required by applicable law.

If we process personal information solely on behalf of a hosting or development customer, please direct requests about that customer’s website or service to the customer where appropriate. We will assist the customer as required by our agreement and applicable law.

9. Children’s privacy

Our website and services are intended for businesses and a general audience, not for children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate steps.

10. Third-party websites and services

Our website may link to third-party websites or services. We do not control their privacy practices. Review the privacy notices of those providers before submitting information to them.

11. Customers’ websites, hosting, and server data

Customers are responsible for ensuring that they have a lawful basis and any required notices, consents, permissions, and rights for information they collect or upload through websites, applications, databases, and services they operate. Customers must not use our services to unlawfully collect, disclose, or expose personal information.

Where A Sharp Solutions provides hosting, administration, development, or technical support, the customer remains responsible for its own users, published content, privacy notices, access permissions, and legal obligations unless a written agreement expressly allocates a specific responsibility differently. We may access customer data when reasonably necessary to provide support, maintain systems, investigate abuse or security incidents, or comply with law.

12. Changes to this policy

We may update this Privacy Policy as our services, tools, or legal obligations change. The “Last updated” date indicates the latest revision. If a change materially affects how information is handled, we will provide additional notice when required.

13. Contact us

A Sharp Solutions LLC
Email: contactus@asharpsolutions.com
Mailing address: Please use the business mailing address provided in the company’s current legal notice or contract.

Last updated: October 26, 2026